x999b Terms and Conditions

These Terms and Conditions ("Terms") govern the x999b platform and all its services. By using our website, mobile platform, or any related services, you agree to all the clauses of these Terms. If you do not agree with these Terms, please refrain from using our platform.

By registering on our platform or participating in any game or betting activity, you confirm that you are at least 21 years of age and are capable of complying with these Terms. Use of this platform by minors is strictly prohibited.

1.1 Definitions

• "Platform" refers to the x999b website and all related services.
• "User" or "you" refers to any person registered on or using the platform.
• "x999b" or "we" refers to the authority operating this platform.
• "Account" refers to the user's registered personal profile.
• "Funds" refers to money deposited into or withdrawable from the account.

3.1 Deposit Terms

• You must use only payment methods registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• All transactions will be recorded according to Bangladesh Standard Time (BST, UTC+6).
• For transactions that fail due to a system error, please contact our support team.

3.2 Withdrawal Terms

• Withdrawal requests are generally processed within 1 hour after review.
• The specified wagering requirements must be met before bonus funds can be withdrawn.
• Additional verification may be required for unusual or suspicious transactions.
• Withdrawals will only be returned to the original deposit method.

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to receive this bonus. Before the bonus funds can be withdrawn, the total amount (deposit + bonus) must be wagered 25 times (25x).

• Wagering requirement: 25x (on the total deposit and bonus amount).
• The bonus applies only once per account.
• After the wagering is complete, the bonus funds will become available automatically.

4.2 General Bonus Terms

• x999b reserves the right to change or cancel bonus offers at any time without prior notice.
• Using more than one account to claim bonus benefits is fraudulent and strictly prohibited.
• If irregular betting patterns are detected, the bonus may be forfeited.
• Each promotion has a specific validity period; expired bonuses are automatically cancelled.

4.3 VIP Program

x999b provides weekly cashback across four VIP tiers:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%
• Platinum — weekly cashback up to 1.0%

Advancement to a higher tier depends on your regular activity and participation on the platform. Cashback is provided free of wagering requirements.

5.1 Game Play Terms

All games are operated through a Random Number Generator (RNG) technology, which ensures completely unbiased and uninterrupted results. At x999b, the outcome of each game is independently verifiable to ensure fair play.

• In the case of an incomplete game due to a technical error, x999b will take appropriate action.
• Exploiting software bugs or errors will be considered fraud.
• Use of automated bots or third-party software is strictly prohibited.
• Participating in the same game with multiple accounts is prohibited.

5.2 Fraud and Unauthorized Activities

If any of the following activities are detected, x999b reserves the right to immediately close the account, forfeit funds, and notify the relevant authorities:

• Providing false identity or documents.
• Using the platform for the purpose of money laundering.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Operating bonus activities through multiple accounts.

6.1 Service Availability

x999b strives to keep the platform available at all times, however the service may be temporarily disrupted due to technical maintenance or unforeseen issues. x999b is not liable for any losses arising from this.

6.2 Limitation of Damages

Within the limits of applicable law, x999b is not liable for any indirect, incidental, or special damages. Our maximum liability is limited to the actual amount of funds in your account at the time of the incident.

6.3 Third-Party Services

Our platform may include services from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming). x999b is not directly liable for technical issues or service disruptions from these third parties, but will make every effort to reach a resolution.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy. We keep your personal information secure with SSL encryption technology.

• Your information will be used only for the operation and improvement of the service.
• Information will not be transferred to third parties except where required by law.
• You may request a review of your stored information at any time.

8.1 Our Commitment

x999b places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a way to solve financial problems. Please always play within your means.

• Users will be able to set deposit limits on their accounts.
• A self-exclusion feature is available to temporarily suspend your account if needed.
• If signs of addiction appear, our support team will provide information on professional assistance.

For more details, visit our Responsible Gaming page.

x999b reserves the right to change or update these Terms at any time. For significant changes, users will be notified via email or through a notification on the platform. Continued use of the platform after a change constitutes agreement to the updated Terms.

For this reason, we recommend that you visit this page regularly and stay updated on the latest terms.

11.1 Dispute Resolution Process

If any dispute or complaint arises, please first contact us through our 24/7 live chat support or by email ([email protected]). We review all complaints sincerely and try to resolve them as quickly as possible.

11.2 Validity of Terms

If any part of these Terms is found to be inapplicable or unenforceable, the remaining parts will remain fully in effect. The Bengali version of these Terms will be considered authoritative.